1. General
This Policy applies to personal data (hereinafter, the “Data”) that the “Dachverband für Tourismus der Gemeinde Burg-Reuland” collects about you from its websites (hereinafter, the “Sites”).
The terms used in this Policy have the meaning attributed to them by Regulation (EU) 2016/679 of 27 April 2016 on the protection of individuals with regard to the processing of Personal Data and on the free movement of such data (hereinafter, referred to as the “Regulation” or “GDPR”).
By using these Sites or communicating your Data, you accept the practices described in this Policy. If you do not accept the terms of this Policy, please do not use this Site and do not communicate your Data. If you do so, you accept that you may not be able to benefit from all the services and other advantages offered by ” Dachverband für Tourismus der Gemeinde Burg-Reuland “.
This Policy applies to all websites belonging to the “Dachverband für Tourismus der Gemeinde Burg-Reuland” and in particular to the following websites: reuland-ouren.be
2. Details of the controller
The “Dachverband für Tourismus der Gemeinde Burg-Reuland VOG”, whose registered office is at Von-Orley-Straße, Burg-Reuland, 24 4790 Burg-Reuland BELGIEN and which is registered with the Banque-Carrefour des Entreprises under number BE0891615387, is responsible for processing the Personal Data that you provide directly on the Sites.
3. What Data do we collect, for what purposes and on what legal basis?
When you contact the services of “DACHVERBAND FÜR TOURISMUS DER GEMEINDE BURG-REULAND VOG” by email, “DACHVERBAND FÜR TOURISMUS DER GEMEINDE BURG-REULAND VOG” uses your surname, first name, the name of the company for which you work and your email address to be able to contact you again and respond to your requests for information or assistance and to satisfy your requests. The legal basis for the processing is your consent.
When you contact ” DACHVERBAND FÜR TOURISMUS DER GEMEINDE BURG-REULAND VOG ” to obtain assistance or contact its various departments by telephone, ” DACHVERBAND FÜR TOURISMUS DER GEMEINDE BURG-REULAND VOG ” uses your surname, first name, the name of the company for which you work and your telephone number. In addition, you may be asked to provide other information about yourself, the nature of your call and other information to answer subsequent questions. In this case, your Data is used to respond to your requests for information or assistance and the legal basis for the processing is your consent.
- 3.3 Purposes and transfer of specific data
Mandatory fixed data
Fixed mandatory data is collected regardless of the request. This enables us to identify you, verify your identity and proceed with the order, confirmation and follow-up of your request. They are also used for statistical purposes.
In the context of the purchase of an online and/or physical product, we may transmit your data to the partner(s) who will operate the order and/or the shipment in physical or digital form (e.g. the postal shipment and delivery service). The legal basis for this processing is the need to fulfil a contract (order).
Variable mandatory data
Mandatory variable data is collected when you purchase or subscribe to certain products. They are used for statistical purposes or to process your specific request.
The Sites use cookies. By using it, you agree to receive cookies on your computer, tablet or smartphone. It is thanks to cookies that ” DACHVERBAND FÜR TOURISMUS DER GEMEINDE BURG-REULAND VOG ” can offer you optimal browsing on these Sites. For further information, ” DACHVERBAND FÜR TOURISMUS DER GEMEINDE BURG-REULAND VOG ” refers you to its Cookie Policy (see point 13).
4. Links to other websites and services
The ” DACHVERBAND FÜR TOURISMUS DER GEMEINDE BURG-REULAND VOG ” Sites contain links to third-party sites, and some of its services give you access to third-party services (such as social networks).
“DACHVERBAND FÜR TOURISMUS DER GEMEINDE BURG-REULAND VOG ” has no control over how third party sites and services treat your personal information. “DACHVERBAND FÜR TOURISMUS DER GEMEINDE BURG-REULAND VOG ” does not review third party sites and services and ” DACHVERBAND FÜR TOURISMUS DER GEMEINDE BURG-REULAND VOG ” is not responsible for those third party sites and services or their privacy practices. Please read the privacy statements of any third party sites or services that you link to from the Sites or services.
5. Data retention
We will only process your data to the extent necessary for the purposes for which it was obtained and for as long as is necessary to fulfil the aforementioned purposes. If data is required to comply with the legal obligations of “DACHVERBAND FÜR TOURISMUS DER GEMEINDE BURG-REULAND VOG” (in particular accounting obligations), it will be stored in accordance with the legislation in force.
If Data is required to comply with legal obligations (accounting obligations in particular) or to settle disputes, it will be stored in compliance with the legislation in force.
6. With whom do we share your Personal Data?
Your Data will not be communicated to third parties except in the following cases:
- As part of the execution of its services, “DACHVERBAND FÜR TOURISMUS DER GEMEINDE BURG-REULAND VOG” may subcontract some of its activities to subcontractors who are bound to it by contract, in order to execute the order or guarantee services. These subcontractors are external third-party service providers such as insurance companies, IT systems service providers, support, hosting, printing service providers and other similar third-party vendors and subcontracted service providers who assist us in carrying out our activities.
- When providing e-commerce services, the data provided by is stored on a cloud hosted by checkdomain GmbH a dogado group company, Große Burgstraße 27/29, 23552 Lübeck – HRB 5100 HL – DE249338561.
- When your Personal Data is collected, it is stored on the Microsoft cloud and checkdomain GmbH, a subcontractor of “DACHVERBAND FÜR TOURISMUS DER GEMEINDE BURG-REULAND VOG”, for the following purposes
- Government authorities and third parties involved in legal proceedings or by virtue of a legal obligation.
- Other third parties with whom we may share your Personal Data as part of an actual or proposed reorganisation, merger, sale, joint venture, assignment or other transaction relating to all or part of our business.
The “DACHVERBAND FÜR TOURISMUS DER GEMEINDE BURG-REULAND VOG” also requires its processors to comply with data protection legislation and to provide sufficient guarantees that appropriate technical and organisational measures have been implemented, so that processing meets the requirements of data protection legislation and guarantees the protection of your rights. A personal data outsourcing contract will be concluded with these processors, in accordance with Article 28 of the GDPR.
7. What are your rights?
7.1. Right of access
You have the right to obtain confirmation from “DACHVERBAND FÜR TOURISMUS DER GEMEINDE BURG-REULAND VOG” as to whether or not data relating to you is being processed and, where such data is processed, access to said data, by sending an e-mail info@reuland-ouren.beor by sending a written request by post to the following address: V.O.G. Dachverband des Tourismus- von-Orley-Straße 24- 4790 Burg-Reuland- Belgium
7.2. Right of rectification
You have the right to demand that incorrect Data be corrected and that inappropriate or no longer necessary Data be deleted by sending an e-mail toinfo@reuland-ouren.be or by sending a written request by post to the following address: V.O.G. Dachverband des Tourismus- von-Orley-Straße 24- 4790 Burg-Reuland- Belgium
The “DACHVERBAND FÜR TOURISMUS DER GEMEINDE BURG-REULAND VOG” draws your attention to the fact that you are obliged at all times to check the accuracy of the Data you provide.
7.3. Right to be forgotten
When you no longer wish your Data to be processed and you are in a position to request the right to erasure, “DACHVERBAND FÜR TOURISMUS DER GEMEINDE BURG-REULAND VOG” will then delete your Data from its databases. This deletion will be made within one month of notification of your request, unless their retention is necessary to comply with a legal obligation or to establish, exercise or defend legal claims.
7.4. Right to portability
Insofar as necessary, you will also have the right to the portability of your Data under the conditions set out in the applicable Data protection legislation.
7.5. Right to object
You also have the right to object to any use of your Data for canvassing purposes. You may exercise your right to object at any time, free of charge and without having to provide any justification, by sending an e-mail to this effect to the following address: info@reuland-ouren.be
You may also unsubscribe from marketing messages by following the unsubscribe instructions included in each marketing message sent to you. “DACHVERBAND FÜR TOURISMUS DER GEMEINDE BURG-REULAND VOG” will honour your request(s) as soon as possible.
7.6. Right to restrict processing
Finally, you have the right to obtain from “DACHVERBAND FÜR TOURISMUS DER GEMEINDE BURG-REULAND VOG” the restriction of the processing of your Data, in accordance with the applicable Data Protection legislation.
7.7. Image rights
During events organised by the “Dachverband für Tourismus der Gemeinde Burg-Reuland VOG”, you may be photographed or filmed. The “Dachverband für Tourismus der Gemeinde Burg-Reuland VOG” may use these images to promote its services on its website, social networks and publications. You may object to this use by sending an e-mail to the following address info@reuland-ouren.be
8. Limitation of liability clause
The liability of “DACHVERBAND FÜR TOURISMUS DER GEMEINDE BURG-REULAND VOG” shall be limited to direct damage, to the exclusion of any indirect damage such as, but not limited to, loss of Data, financial or commercial loss, loss of profit, increase in overheads, disruption of planning.
Furthermore, “DACHVERBAND FÜR TOURISMUS DER GEMEINDE BURG-REULAND VOG” cannot be held liable for any damage resulting from illegitimate manipulation of the Data by third parties (theft of Data, viruses, phishing or other computer crimes).
9. Security
Through a strict security policy, “DACHVERBAND FÜR TOURISMUS DER GEMEINDE BURG-REULAND VOG” has developed appropriate security rules to prevent the destruction, loss, falsification, modification, unauthorised access, accidental disclosure to third parties and any other unauthorised processing of Data.
In general, access to your data is restricted and such access is limited to the extent necessary for the performance of its tasks by “DACHVERBAND FÜR TOURISMUS DER GEMEINDE BURG-REULAND VOG”.
In order to protect data and systems “DACHVERBAND FÜR TOURISMUS DER GEMEINDE BURG-REULAND VOG” implements :
- Human resources security rules
- Asset management
- Access management
- Physical and environmental safety rules
- Operational safety rules
- Strict rules governing the acquisition, development and maintenance of applications
- Rules for managing relationships with IT and communications suppliers
- Incident management procedures
- Business continuity procedures
10. In the event of a dispute
If you believe that ” DACHVERBAND FÜR TOURISMUS DER GEMEINDE BURG-REULAND VOG ” is in breach of any of its legal and/or contractual obligations, you are invited to contact ” DACHVERBAND FÜR TOURISMUS DER GEMEINDE BURG-REULAND VOG ” by email atinfo@reuland-ouren.be or by post at the following address: V.O.G. Dachverband des Tourismus- von-Orley-Straße 24- 4790 Burg-Reuland- Belgium
The “DACHVERBAND FÜR TOURISMUS DER GEMEINDE BURG-REULAND VOG” will do everything in its power to ensure that you receive a prompt response.
If you are not satisfied with the response from “DACHVERBAND FÜR TOURISMUS DER GEMEINDE BURG-REULAND VOG”, you have the right to lodge a complaint with the competent supervisory authority at the following address:contact@apd-gba.be .
11. Applicable law and jurisdiction
These provisions shall be governed by, interpreted and enforced in accordance with Belgian law, which shall be the sole applicable law in the event of any dispute.
Any dispute which cannot be settled amicably within a period not exceeding one month from the date of its occurrence, which period may be extended by mutual agreement, may be brought by the most diligent party before the French-speaking Courts and Tribunals of the judicial district of Liège, which shall have sole jurisdiction.
12. Modification
“DACHVERBAND FÜR TOURISMUS DER GEMEINDE BURG-REULAND VOG reserves the right, at its sole discretion, to change, modify, add or remove portions of this policy at any time. The “DACHVERBAND FÜR TOURISMUS DER GEMEINDE BURG-REULAND VOG” will publish a copy of the amended conditions on its sites. Any changes will take effect seven (7) days after the earlier of the date of the e-mail or the date on which “DACHVERBAND FÜR TOURISMUS DER GEMEINDE BURG-REULAND VOG” publishes the amended terms and conditions (the last updated date set out below).
13. Cookies Policy
13.1. What are cookies?
A cookie is a small data file placed on your computer or other device to enable a website to recognise you as a user when you return to the website using the same computer and web browser, either for the duration of your visit (using a “session cookie”) or for repeated visits (a “persistent cookie”). Other similar files work in the same way and we use the word “cookie” in this policy to refer to all files that collect information in this way.
Cookies have a number of different uses, for example, they can help you navigate between pages efficiently and store your preferences. Cookies also help website operators to identify which content is most popular, enabling them to improve their site and the services they offer users.
There are various types of cookies and tracking technologies, which fall into the following four categories:
- Those that are strictly necessary – (for example, the cookies that allow you to move around our Site );
- Those that improve the functionality of our Site by storing your preferences (for example, cookies that remember you when you return to our Site);
- to improve the performance of our Site in order to offer you a better user experience; and
- Those used for advertising or tracking purposes.
13.2. First-party and third-party cookies
The categories of cookies listed above may be set directly by us on our Sites during your visit (known as “first party cookies”). However, some cookies within these categories may also be set and/or read by third party websites that we authorise to carry out the content of some of the pages you visit (known as “third party cookies”). For example, we use Google Analytics cookies provided by Google Inc. to help us monitor traffic on our Sites, enabling us to improve their performance. We may also use third party cookies to help us improve the functionality of our Sites, including by integrating our Sites with social media platforms provided by third parties.
13.3. What cookies and other tracking technologies do we use?
Some cookies are necessary for the operation of the https://reuland-ouren.be websites. Others are used to compile statistics and improve your user experience. To do this, we may, depending on your choice, store certain preferences so that you do not have to specify your language on each visit, for example.
We use, or allow third parties to install, the following cookies on our sites
Strictly Necessary cookies
Performance Cookies
Functionality Cookies
Cookies
Type of cookies | Purpose | Expiry date | Consent | Cookie |
Technical and performance cookies
cookielawinfo-checkbox-necessary | This cookie is used to remember the user’s consent for cookies in the “Necessary” category on the website. | 1 year old | These cookies do not require consent. | cookielawinfo-checkbox-necessary
|
Technical and performance cookies
cookielawinfo-checkbox-analytics | This cookie is set by the GDPR Cookie Consent plugin to record the user’s consent for cookies in the “Analytics” category. | 1 year old | These cookies do not require consent. | cookielawinfo-checkbox-analytics
|
Technical and performance cookies
cookielawinfo-checkbox-others | This cookie is used to remember the user’s consent for cookies classified as “other” in the cookie policy. | 1 year old | These cookies do not require consent. | cookielawinfo-checkbox-others
|
Technical and performance cookies
youtube.com | This cookie is used to store the user’s consent and privacy choices for their interaction with the site. It records the visitor’s consent to various privacy policies and settings, ensuring that their preferences are respected during future sessions. | 1 year old | These cookies do not require consent. | VISITOR_PRIVACY_ METADATA
|
Targeting and functional cookies
.youtube. | This cookie is set by YouTube to track views of embedded videos. | Closing a session | These cookies do not require consent. | YSC |
Targeting and functional cookies
.youtube.com | This cookie is set by YouTube to track user preferences for YouTube videos integrated into the sites; it can also determine whether the site visitor is using the new or old version of the YouTube interface. | 6 months | These cookies require consent. | VISITOR_INFO1_LIVE and __Secure-ROLLOUT_TOKEN
|
Link to the Cookie Policy and conditions of use of cookie technology providers:
- Google : Privacy Policy – Privacy & Terms – Google
- Facebook: https://www.facebook.com/policy.php
13.4. How can I limit, avoid or delete cookies or the automatic collection of personal digital information?
Certain functions on our sites rely on the use of cookies.
Strictly necessary and/or functional cookies and, to a certain extent, performance cookies do not require consent. For other categories of cookies, in particular advertising and/or tracking cookies, your consent is required to place the cookies.
The cookie banner allows you to give, refuse or withdraw your consent at any time, either globally or category by category.
Most web browsers are automatically configured to accept cookies and automatic systems for collecting personal information. However, you can configure your browser to accept or block cookies.
However, “DACHVERBAND FÜR TOURISMUS DER GEMEINDE BURG-REULAND VOG” cannot guarantee you access to all the services on its websites if you refuse to save cookies.
More information on how to block these systems depending on your browser:
13.5. E-mail follow-up
Some of the emails we send you may contain a “web beacon” that allows us to identify when you opened the email and which links and advertisements in the email you viewed. We use this information to determine which parts of our emails are of most interest to you.
You can remove the pixel by deleting the e-mail. If you do not wish to download the pixel to your computer or other device, you can do so by choosing to receive our e-mails in plain text rather than in HTML.
13.6. Changes to this cookie policy
We may make changes to this Cookie Policy at any time by sending you an e-mail containing the amended terms or by posting a copy of the amended terms on our Sites. Any changes will take effect seven (7) days after the date of our email or the date we post the amended terms, whichever is earlier. Your continued use of our Sites after the expiry of this period will mean that you agree to be bound by the amended policy.
13.7. Contact us
If you have any questions about our use of cookies or our cookie policy, please contact us by e-mail atinfo@reuland-ouren.be or by post at the postal address shown on our Contact page.
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